Property evidence record
Site appraisal / 001
CauseEvidence led
ExtentMeasured
ScopeItemised
PositionExplained
Prepared to be relied onJM
causescopeExpert evidence and reports for property claims
Expert eyes on your property claim.
Evidence, scope and delivery you can rely on — from professionals who have sat on both sides of a claim.
For insurers & adjusters
Instructed work, delivered and evidenced properly.
One-instruction fulfilment through our group companies, independent scope validation, and reporting your file can rely on.
The insurer laneFor policyholdersExpert evidence for your claim. You stay in control.
Independent damage appraisals, priced scopes and second opinions — fixed fees, prepared by a Chartered Construction Manager.
The policyholder laneReports prepared under
Jarelle Mills AssocRICS MCIOB — Chartered Construction Manager
Delivery through the group
Pinpoint · Freshology · Restorology — detection, make-safe, specialist cleaning
Fees
Fixed-fee professional services — agreed before work starts
- 01MCIOBChartered Construction Manager●
- 02AssocRICSAssociate Member, RICS●
- 03Fixed feesAgreed before work starts●
- 04Evidence-ledReports built to be relied on●
- 05Two clear lanesProfessional / policyholder●
- 06A decade in claimsSurveying and complex losses●
The evidence desk
Turn the damage intosomething legible.
A strong report makes the invisible structure of a claim visible: cause, extent, scope, quantities and the evidence behind each conclusion.
We provide the evidence and reports.
You stay in control of the claim.
Independent
- 01ObserveWhat is present, recorded without theatre.
- 02MeasureExtent, quantities and readings made explicit.
- 03ScopeWhat the evidence supports — and what it does not.
- 04ReportA clear document you can rely on for your next decision.
The product
Anatomy of a claim-ready report
Whichever lane you arrive from, this is what you are buying: a document built to be relied on. Annotated below — what a proper scope and quantum report contains, and why the people who read them for a living accept ours.
Illustrative sample — details redacted
Claimology · Scope of works & quantum report
Escape of water — ██████ Road, ██████████
Claim ref: ██████████ · Inspection: ██ ████ 20██
1.0 Cause & origin
Failure of a compression joint on the 15mm hot-water feed beneath the first-floor bathroom (photo 3), consistent with sudden mechanical failure. Water tracked along the joist zone, discharging through the kitchen ceiling below.
3.0 Scope of works (extract)
| Item | Description | Qty | £ |
|---|---|---|---|
| 3.1 | Kitchen — remove and renew damaged ceiling plasterboard, skim | 6.8m² | ███ |
| 3.2 | Kitchen — isolate, test and reinstate ceiling lighting circuit | item | ███ |
| 3.3 | Bathroom — reinstate access opening at floor zone, retile to match | 1.2m² | ███ |
4.0 Quantum summary
£█,███.██ inc. contingency, exc. VAT
Photo 1 — redacted
Photo 2 — redacted
Photo 3 — redacted
Prepared by: Jarelle Mills AssocRICS MCIOB — Chartered Construction Manager
Basis of expertise, inspection limitations and reliance statement: section 7.
Cause and origin, stated
Not "water damage was observed" — the event, the mechanism and where it started, so the peril question is answered on page one.
Scope in measurable line items
Each item: location, element, action, quantity, rate. Adjusters can check it line by line — which is exactly why they can accept it line by line.
Quantum built from rates, not vibes
Priced against recognised schedules and local market rates, with the basis stated. A defensible number beats a big number.
Evidence cross-referenced
Every scope line ties to a photograph or reading in the appendix. Nothing claimed that is not shown.
Author and basis of expertise
Prepared under a named Chartered Construction Manager with the credentials stated — reports get weighed by who stands behind them.
- Policyholders: the report is yours. You put it in front of your insurer yourself —we provide the expert evidence and reports; you stay in control of your claim.
For insurers & adjusters
Instructed work, done properly
The insurer lane →Claims fulfilment
Make-safe, leak detection, specialist cleaning, restoration and reinstatement — delivered through our group companies, tracked and evidenced end to end. One instruction, one accountable point of contact.
Learn more →Scope validation
Independent review of contractor scopes and estimates against the actual damage — line by line, with the variances evidenced.
Learn more →Delivery through our group
Specialists on the same instruction
Fulfilment runs through sister companies built for each stage of a loss — one evidence chain, one accountable contact, no handover gaps.
Pinpoint Trace & Access
Leak detection, trace and access, emergency make-safe
Freshology
Specialist cleaning — fire, flood and post-works
Restorology
Surface restoration — repair-not-replace of damaged finishes
For policyholders
Expert evidence for your claim
The policyholder lane →Fixed-fee professional services, prepared by a Chartered Construction Manager. We provide the expert evidence and reports — you stay in control of your claim.
Damage appraisal
An independent assessment of the cause, extent and value of damage to your property — expert evidence for your claim, prepared by a Chartered Construction Manager.
Learn more →Scope & quantum
A full, priced reinstatement scope you can put in front of your insurer yourself — the document your claim is really about.
Learn more →Second opinion
An independent professional view on whether the adjuster’s scope and figures reflect the actual damage — whichever way the evidence points.
Learn more →Reinstatement PM
Chartered construction management of the repair works once your claim is agreed — scope, contractors, quality and sign-off.
Learn more →Find your route
Where are you in the claim?
Two questions at most. Nothing is stored or sent anywhere.
The claims library
How claims actually work
All guides →The claims process explained by people who have sat on both sides of it — from first notification to final account, in plain English.
Reinstatement3 min read
Reinstatement gone wrong: why claim repairs fail and how proper oversight prevents it
The claim was agreed — then the repairs made it worse. The failure patterns in reinstatement works, and the oversight habits that prevent every one of them.
The claims process2 min read
Choosing the right expert evidence for your property claim
A practical guide to deciding whether you need an appraisal, a measured scope, a second opinion or another specialist.
Settlements and offers3 min read
Cash settlement vs insurer-managed repair: how to decide
The fork every substantial claim reaches. What each route really transfers — money, control and risk — and the questions that decide which is right for you.
Where we work
Site attendance within a 90-minute travel radius of Huddersfield — desktop reviews nationally
Inspections, appraisals and works oversight run across West and South Yorkshire, Greater Manchester and the surrounding counties. Second opinions and scope validations from documents and photographs are undertaken UK-wide.Coverage details and postcode checker →
Ready for expert eyes on the claim?
Tell us where the claim stands — instructing professionals get same-day acknowledgement; policyholders get a fixed fee and a straight answer on whether the spend is worth it.