For policyholders
Reinstatement project management
The claim is agreed — and now your home has to actually be rebuilt: contractors chosen, works sequenced, quality checked, payments staged, all while you live in the disruption. Winning the claim was the paperwork; this is the building site.
- Drying releaseHOLD
- Strip & prepare
- First fixCHECK
- Finishes
- CompletionSIGN
- 01MCIOBChartered Construction Manager●
- 02AssocRICSAssociate Member, RICS●
- 03Fixed feesAgreed before work starts●
- 04Evidence-ledReports built to be relied on●
- 05Two clear lanesProfessional / policyholder●
- 06A decade in claimsSurveying and complex losses●
Reinstatement project management puts a Chartered Construction Manager on your side of the works: the agreed scope protected from quiet value-engineering, contractors selected and compared like for like, staged inspections at the points where corners get cut, and payments released against work actually done.
This is construction management, not claims work — by the time we are managing works, the claim decisions are behind you. It pairs naturally with our scope & quantum report: the document that framed your settlement becomes the standard the works are held to.
Use case
Who uses reinstatement PM
- 01
Policyholders with a cash settlement who must now procure and manage the works themselves
- 02
Owners whose insurer-appointed contractor needs independent quality oversight
- 03
Anyone whose reinstatement stalled or went wrong under its own management
The output
What the service covers
- 01
The agreed scope confirmed as the works standard before anything starts
- 02
Contractor tendering on a like-for-like basis, references and insurances checked
- 03
Staged quality inspections — before cover-up, not after
- 04
Payment recommendations tied to inspected progress, so money never leads the work
- 05
A written photo record at every stage, and a snagging inspection at completion
- 06
Final sign-off against the scope before the last payment moves
From brief to answer
How it works
- 01
Scope review
The agreed scope checked for buildability and gaps before tendering — surprises found on paper, not on site.
- 02
Tender and appoint
Comparable quotes, checked contractors, a recommendation — the decision stays yours.
- 03
Works oversight
Staged inspections with short plain-English reports; problems raised while they are cheap.
- 04
Completion
Snagging, rectification, sign-off — and your final payment released on evidence, not optimism.
Questions, answered
What people ask before instructing
The insurer is managing the repairs — can you still be involved?
Yes. Independent staged inspections of an insurer-managed reinstatement give you evidence rather than unease if standards slip — and documented defects get addressed far faster than complaints.
I took a cash settlement. Where do I start?
With the scope as your works standard, then tendering against it. Cash-settled policyholders carry all the delivery risk themselves — a defined scope and staged payments are most of the protection, and both are exactly what this service manages.
What does it cost?
A fixed fee scaled to the works — quoted before you commit, with the inspection schedule agreed up front. See the policyholder page for from-prices.
Need reinstatement pm?
Tell us where the claim stands and you'll get a fixed fee — plus a straight answer on whether this service genuinely helps your position.